How do you get a mobile phone number in Andorra in 2026?

Q: How do you get a mobile phone number in Andorra in 2026?

Andorra Telecom is the local mobile network. Prepaid SIM and eSIM lines need identity registration with a passport or national ID, plus name, nationality, a valid email, and the document number. Andorra is not in the EU roaming zone, so a Spanish or French home SIM often hits steep data charges the moment you cross into the valleys. Buy a local prepaid pack or an Andorra Telecom tourist eSIM for calls, SMS, and 4G, then keep that +376 number for banks and residence follow-ups.

An Andorran mobile number is more than a tourist convenience. Banks, landlords, and Immigració follow-ups expect a reachable line with country code +376, not a French or Spanish SIM that suddenly bills roaming. The only local mobile operator is Andorra Telecom.

What do you take to get a line?

Andorra Telecom's prepaid conditions require identity before the service starts. You register with a passport or national ID card. The form needs your name, surname, nationality, a valid email address, and the type and number of the identity document. That rule covers physical prepaid SIMs and virtual eSIM profiles. Staff or the online flow will not skip the ID step for a cash-only "no papers" pack.

Buy at an official Andorra Telecom sales point when you need a physical SIM in hand, or follow the operator's prepaid eSIM path when your phone is compatible. VisitAndorra lists tourist prepaid eSIM plans at €10 and €20 for calls, SMS, and 4G. The operator emails a QR code, PIN, and PUK. The eSIM profile activates when you first use it inside Andorra, so install it before you leave Wi-Fi if you can, then switch the line on after you arrive.

Country code+376

Local operatorAndorra Telecom only

Tourist prepaid eSIM bands€10 or €20 (VisitAndorra)

Internet8/10

Why EU roaming fails here

Andorra sits outside the European Economic Area roaming rules that Spanish and French home plans use across the EU. Cross from La Seu d'Urgell or from the French side expecting "EU data included," and many operators treat the valleys as a separate, expensive zone. Free public Wi-Fi in ski resorts, shopping streets, and some public buildings helps, but it is not a bank OTP path.

If you want data on the drive in or before an Andorra Telecom desk is open, an eSIM for the first days covers the border stretch and hotel Wi-Fi gaps. That travel eSIM is not your Andorran mobile number. It will not replace the +376 line banks and residence steps prefer once you settle.

What should the number unlock next?

Put the working Andorran number on rental and banking forms once KYC starts: How to rent a home and Open a bank account. Residence files also need a reachable contact while Immigració processes papers: Apply for a residence permit. Parish choice still shapes daily coverage and shop hours: Where to live in Andorra.

English help at counters varies by parish and season. The paperwork itself stays Catalan or Spanish-facing: English in Andorra. Budget for the prepaid pack inside the first-month cash plan, not as a surprise: Monthly budget and How expensive is Andorra.

If you lose the phone, Andorra Telecom asks you to block the line on 115 (or +376 301 115 from abroad) and then replace the SIM or eSIM through a shop process, including a published fee for a new prepaid eSIM QR.

Common misconceptions

One misconception is that a Spanish or French EU roaming plan covers Andorra like Barcelona or Toulouse. It usually does not. Treat the valleys as a local network purchase.

Another is that any kiosk SIM works without ID. Andorra Telecom ties each prepaid SIM or eSIM to a named holder with a document number. Unregistered packs are not the legal path.

Summary

Register a prepaid Andorra Telecom SIM or eSIM with your passport or national ID, then keep the +376 number for banks and residence contact.

Use a travel eSIM only for the hours before that local line works. Do not rely on EU home-plan roaming once you enter Andorra.

Sources

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